Home and business internet
How much does home internet cost per month in Nairobi?
Packages start at Ksh 1,500 per month for Bronze (5 MB/s) and go up to Ksh 3,000 for Platinum (20 MB/s). Installation is free and you can change package at any time.
How long does installation take?
You can be connected the same day you call. Installation usually takes 1–3 hours depending on your premises.
Do I need a long-term contract?
No. Packages run month to month, and you can upgrade, downgrade or cancel at any time.
What speed do I need for streaming and video calls?
For HD streaming, 10 MB/s (Silver) works well. For 4K streaming or regular video conferencing, choose Gold at 15 MB/s. Creators and busy offices should pick Platinum.
Is installation really free?
Yes. Installation is free on every package. A technician surveys your premises, then fits, configures and tests the equipment, usually on the same day.
Can I upgrade or downgrade my package?
Yes. You can move up or down between Bronze, Silver, Gold and Platinum whenever your needs change, without penalties.
Are there any hidden charges?
No. The monthly price shown for your package is what you pay. If you have questions about your bill, call 0748 111 304 and we will explain it.
How can I pay for my internet?
We accept M-Pesa, cash and bank transfer.
Do you cover my area in Nairobi?
We serve Westlands, Kasarani, Roysambu, Ruaraka, Embakasi, Jogoo Road, Kayole, Donholm, Umoja, Buruburu, Eastleigh, South C and South B. If your street is not listed, call us and we will check.
Do you offer internet for offices and businesses?
Yes. Business internet starts from Ksh 2,500 per month and includes backup connectivity and proactive monitoring. For custom business rates, call 0748 111 304.
Security, ICT and support
Which security systems do you install?
We install CCTV, electric fences, biometric access control, RFID door locks and Video as a Service for homes and businesses.
What happens if my internet goes down?
Call 0748 111 304 or email info@wavelinknetworks.co.ke. We monitor connections proactively and restore service quickly, with backup options for businesses.
Do you install CCTV for homes as well as businesses?
Yes. We fit HD cameras with night vision and remote viewing on your phone for homes, offices, hotels, schools and estates.
What is Video as a Service?
Video as a Service is cloud-hosted video surveillance. Your camera footage is stored and accessed through the cloud, so you can review it remotely without depending only on equipment on site.
Can you install electric fences and biometric access control?
Yes. We supply and install electric fencing, fingerprint access control and RFID door locks, popular with hotels and offices.
What does ICT outsourcing and consultancy cover?
You can hand over day-to-day IT support to our team, or get expert advice on planning, procurement and security. Both are available monthly or per project.
Do you handle networks, cloud and data backup?
Yes. We provide structured cabling, enterprise WiFi, cloud services and offline data backup that you can restore from.
Do you build GSM and telecom masts?
Yes. We handle construction, erection, configuration and maintenance of GSM and telecommunication mast sites for operators and network owners.
Do you design websites and offer hosting?
Yes. We build business websites, customise WordPress, and provide hosting, SEO and digital marketing.
How do I get a quote?
Call 0748 111 304, message us on WhatsApp, or use the contact form below. For security, ICT and mast projects, we usually arrange a site visit before quoting.
