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We offer five packages billed monthly: Bronze (5 Mbps — Ksh 1,500), Silver (8 Mbps — Ksh 2,000), Gold (12 Mbps — Ksh 2,500), Platinum (15 Mbps — Ksh 3,000), and Wavelink Ultimate (20 Mbps — Ksh 4,000). All plans include free installation and no lock-in contracts. View full pricing details →
For a single user with basic browsing and email, Bronze (5 Mbps) is sufficient. A small family of 2–3 with video calls and streaming will be comfortable on Silver or Gold. Our most popular choice is Gold (12 Mbps) — it comfortably handles HD streaming, online gaming and working from home on multiple devices. Larger households or small offices should consider Platinum or Ultimate.
None whatsoever. The price we quote is the price you pay. There are no installation charges, no activation fees, no equipment rental costs, and no surprise additions to your monthly bill. Transparent pricing is a core part of how we do business.
Yes. Our Ultimate plan (20 Mbps) is optimised for business use. For larger offices, commercial buildings or enterprises needing higher speeds or dedicated bandwidth, we offer bespoke business plans. Contact us to discuss your specific requirements and get a tailored quote.
Yes — completely free on every package. This includes the technician visit, cabling, router placement and full configuration. There are no setup fees, activation charges, or equipment costs. The only ongoing cost is your monthly package fee.
We offer same-day installation for clients who call before noon. Our technicians are mobile across Nairobi and can typically be at your premises within a few hours. Even if you call in the afternoon, installation is usually scheduled for the very next morning at the latest.
No. Our technicians bring all necessary equipment to complete your installation. Router configuration, optimal placement for WiFi coverage, and full equipment setup are all handled on-site at no extra charge. You just need to be home or at your business premises when we arrive.
No contracts whatsoever. All packages are billed monthly and you can upgrade, downgrade or cancel at any time — no penalty, no notice period. We believe our service quality should be the reason you stay, not a clause in an agreement.
We accept M-Pesa, bank transfer and cash. M-Pesa is the most popular option — our team will share paybill details when you sign up. Payments are monthly and our team will send you a reminder before your renewal date. If you have any billing questions, call us on 0748 111 304.
Call us immediately on 0748 111 304 or send a WhatsApp message to the same number. Our technical support team is available 24/7, including weekends and public holidays. We troubleshoot remotely in most cases and dispatch a technician on-site when needed — usually within the same day.
We serve a wide range of Nairobi neighbourhoods including Eastlands, Kasarani, Roysambu, Donholm, Embakasi, South B, South C, Jogoo Road and many surrounding areas. Coverage is expanding regularly. Call us on 0748 111 304 to confirm availability at your specific address — we'll let you know within minutes.
Yes — we are a full-service ICT company. Beyond internet provision, we offer CCTV installation & surveillance, biometric access control, RFID lock systems, web design & development, website hosting (including business email and SSL), and digital marketing & SEO. View all our services →
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