Liverpool: 6 Internet Service Providers

Liverpool, a vibrant city in the North West of England, boasts a robust selection of internet service providers (ISPs) catering to diverse residential and business needs. With full fibre availability expanding rapidly, residents and businesses can access high-speed broadband from major providers and alternative networks (altnets). This article highlights six prominent ISPs in Liverpool, detailing their services, locations, contact information, and operational hours. Each provider offers unique packages, from budget-friendly options to ultrafast full fibre connections, ensuring connectivity for streaming, gaming, and remote work.

1. Virgin Media

Virgin Media is a leading ISP in Liverpool, known for its ultrafast cable broadband, offering speeds up to 1,127 Mbps. Operating on its own network, it provides reliable connectivity across areas like Aigburth and Wavertree, ideal for households with high internet demands.

Location/AddressContactOpening/Closing Hours
Unit 40, Liverpool ONE, 65 South John St, Liverpool L1 8LQPhone: 0800 183 1234
Email: customer.services@virginmedia.co.uk
Mon-Fri: 8:00 AM – 8:00 PM
Sat: 8:00 AM – 6:00 PM
Sun: 10:00 AM – 6:00 PM

2. BT

BT, a major player on the Openreach network, offers a range of broadband packages with speeds up to 900 Mbps. Known for excellent customer service and features like BT Halo, it’s a popular choice for both homes and businesses in Liverpool.

Location/AddressContactOpening/Closing Hours
Unit 19, Clayton Square Shopping Centre, Liverpool L1 1QRPhone: 0800 800 150
Email: bt.support@bt.com
Mon-Fri: 9:00 AM – 6:00 PM
Sat: 9:00 AM – 5:30 PM
Sun: 11:00 AM – 5:00 PM

3. Sky Broadband

Sky Broadband, also using the Openreach network, is a top choice in Liverpool for bundled TV and broadband deals. With speeds ranging from 39 to 923 Mbps, it caters to streaming enthusiasts and sports fans.

Location/AddressContactOpening/Closing Hours
Unit 23, St Johns Shopping Centre, Liverpool L1 1LYPhone: 0333 759 5121
Email: support@sky.com
Mon-Fri: 9:00 AM – 7:00 PM
Sat: 9:00 AM – 6:00 PM
Sun: 11:00 AM – 5:00 PM

4. Vodafone

Vodafone provides full fibre broadband through the Openreach and CityFibre networks, offering speeds up to 2.2 Gbps in select areas. Its Pro II package is ideal for tech-savvy households and businesses requiring high upload speeds.

Location/AddressContactOpening/Closing Hours
25 Church St, Liverpool L1 1DAPhone: 0808 040 4088
Email: customerservice@vodafone.co.uk
Mon-Fri: 9:00 AM – 6:00 PM
Sat: 9:00 AM – 6:00 PM
Sun: 11:00 AM – 5:00 PM

5. Hyperoptic

Hyperoptic, an altnet provider, serves over 10,658 homes in Liverpool with full fibre broadband, offering speeds up to 1 Gbps. Known for reliability and transparent pricing, it’s a strong option for residents in areas like Wapping Quay.

Location/AddressContactOpening/Closing Hours
No physical store; online-based servicePhone: 0333 332 1111
Email: support@hyperoptic.com
Mon-Fri: 8:00 AM – 8:00 PM
Sat-Sun: 9:00 AM – 5:00 PM

6. Mersey Fibre

Mersey Fibre, a local provider, specializes in ultrafast broadband for Liverpool ONE residents, delivering speeds up to 10 Gbps. With a focus on local support and reliability, it’s a preferred choice for apartments in the city center.

Location/AddressContactOpening/Closing Hours
No physical store; online-based servicePhone: 0151 559 1999
Email: support@merseyfibre.co.uk
Mon-Fri: 9:00 AM – 5:00 PM
Sat: 10:00 AM – 2:00 PM
Sun: Closed

Liverpool’s broadband landscape offers diverse options, from Virgin Media’s high-speed cable network to Mersey Fibre’s local expertise. By using postcode checkers, residents and businesses can confirm availability and choose the best ISP for their needs, ensuring reliable and fast internet connectivity.