Is there free installation for new customers?

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Wavelink Networks LTD offers free installation for new customers on select internet packages in Nairobi, making high-speed connectivity accessible without upfront costs. This promotion targets first-time subscribers signing up for fiber optic or wireless plans, helping households and businesses get online quickly.

Eligibility for Free Installation

New customers qualify under these conditions:

  • First-time signup: Must be a new subscriber with no prior active service from Wavelink.

  • Minimum commitment: 6-month or 12-month contract on eligible plans (e.g., 50Mbps+ fiber packages).

  • Service area: Available in Nairobi County hotspots like Westlands, Kilimani, and Karen.

  • Exclusions: Does not apply to short-term plans, upgrades, or areas with complex cabling needs.

Plan Type Speed Free Install? Contract Length
Fiber Basic 50Mbps Yes 6 months
Fiber Pro 100Mbps Yes 12 months
Wireless Unlimited 20Mbps Yes (router only) 6 months
Enterprise Fiber 200Mbps+ Case-by-case Custom

What Free Installation Includes

Technicians handle everything at no extra charge:

  • Site survey and cable routing up to 50 meters.

  • Router/modem setup with Wi-Fi configuration.

  • Speed testing to ensure contracted performance.

  • Basic training on usage and app integration.

Average install time: 2-4 hours. Schedule within 48 hours of signup.

Benefits of Choosing Wavelink Free Install

  • Zero upfront fees: Save KSh 5,000-15,000 compared to standard rates.

  • Reliable speeds: Up to 1Gbps fiber with 99.9% uptime.

  • Eco-friendly setup: Minimal disruption using trenchless methods.

  • Bundled perks: Free antivirus software and priority support for 3 months.

Customers report seamless onboarding: "Switched from another provider—free install was a game-changer!" – J. Mwangi, Kilimani.

How to Claim Free Installation

  1. Visit wavelink.co.ke or dial *123#.

  2. Select a qualifying package and enter details.

  3. Book a slot; tech arrives with all gear.

  4. Sign digital agreement—service live same day.

Promotions update quarterly; current offer valid until Dec 2026. Combine with referral bonuses for extra data.

Common FAQs on Free Installation

  • What if I need extra cabling? Charged at KSh 200/meter beyond 50m.

  • Can I cancel post-install? 14-day cooling-off with no penalties.

  • Businesses eligible? Yes, for 10+ lines.

Wavelink Networks LTD prioritizes new customers with this free installation perk, ensuring Nairobi residents enjoy premium internet without barriers. Contact sales today to lock in your deal and boost your online experience.

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